CengageBrain Complaint

Absolute crap. Buggy, glitchy and laggy software that costs students of teachers that use this software grades due to the software’s total inability to work on operating systems newer than Windows XP. And only to add to this problem, Cengage’s customer service is absolutely terrible. Not only are the people who respond to your inquiries rude, unhelpful and nearly completely unable to do anything, they additionally take ages to respond to your queries. Do not bother with this service and simply find better alternatives.

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