Champaign Chrysler Dodge Jeep Ram

Champaign Chrysler Dodge Jeep Ram

Champaign Chrysler Dodge Jeep Ram Lied damaged lies lie damage Champaign Illinois!!. I recently went to this dealership to have a routine transmission flush done on my vehicle as part of my regular maintenance. After getting this service done my vehicle was much louder than normal. I know they dropped the pan in order to drain the fluid and I was concerned that either not enough fluid was added back or they had left bolts loose. I called to let them know and they setup an appointment to check out my vehicle. Two days before my appointment a warning light concerning my 4WD system came on. When I arrived for my appointment I also asked them to check what the cause of the warning light is. Three days later I was told I could pick up my vehicle because it was ready to go. When I arrived everything looked fine and the warning light was off so I went home. I noticed on my way home that my vehicle was no longer loud. I was happy but concerned with what was wrong and how did they fix it, but everything was running fine so I decided to let it go. The next day I was in the rear hatch area of my vehicle when I noticed a piecing piece of the plastic that covers the side walls was missing and after further inspection all of the plastic that hides the wiring that runs along the drivers side of the vehicle was loose and not secured to the body. After looking on the floorboard I also found a small piece of wire and a wire power testing tool that must have been left by the technician. The service department had told me the 4WD warning light was on due to a couple wires coming loose so I could see that they had replaced these wires but had not secured the plastic covering and I was very upset they left my vehicle in such a state. I showed up at the dealership and showed them the missing piece of plastic covering and the loose panels and they had the audacity to claim they were never in those panels even though I could clearly see the brand new wire they had ran from the front all the way to the back. At this point I also asked what they had done to fix the loudness of my vehicle and they claimed they did nothing, which leads me to believe they had indeed done something wrong when they serviced my vehicle. They tried to be accommodating and even though they claim they never where in those panels they were gonna order the missing part and replace it for me. They said the part would be in the next day and that was 1 week ago and they have yet to call me back. This may seem like nothing much to complain about and my damages are minimal but the fact that they lied to me like I’m some kind of moron is insulting. I’ll not being doing any further business with them.

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