Ref : 169/13 We have had an electricity outage since 10 am sun 13.11.2016 in brooklyn (pta east) I have wasted 3hours making 3 separate calls to the municipality to no avail -12 hours later we are still without electricity. Oh, but when I got thro to the call centre, I was told that the electricians had logged the area fault as fixed at 5 pm!! How?? Is there no supervision?? I was told by one of the call centre agents that the fault was due to branches touching the overhead lines – I told a park board crew a month ago and again on fri that the lines were touching especially because of the fallen branches – they could not do anything unless I made a call to the centre – logic defies on This!!