I have paid over $500 for a Coolest Cooler. I am one of the lucky ones who did recieve thier cooler but I wish I didn’t. I stored the battery properly and only used the product 3 times throughout the year. The cooler is extremely heavy and not very practical. I went to use it again at the beginning of summer and the battery will not charge. I emailed customer service and they responded one time. When they learned I was within my warranty and have a valid warranty claim they stopped responding. There is no phone number to contact them. So now I have a very large paperweight for over $500. I am so glad I waited 674 days for this product.