Really. The same Smirnoff advertisement 3 times in a row. I don’t drink. Why don’t you ask me to sign up, ask me some questions and profile me. Only give ads that seem relative to the consumer. The ads are too frequent. Run a silent add banner at the bottom of the screen instead. The Crackle app user interface on Roku and Firestick isn’t stable. Video plays in background. No recently watched selection. Seems like you hired the rejects that couldn’t make it at Netflix.
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This complaint and/or review was posted on Skeptic Files on 16:09 pm, October 27, 2019 (CST) and is a permanent record located at: https://www.skepticfiles.org/scam/crackle/.
The reviews & complaints posted about Crackle was submitted by a member or guest on this website. Any and all opinions and information are published as is. Skeptic Files does not edit or remove any aspect of the report and is simply a consumer grievance free-speech platform. As such, Skeptic Files cannot be held liable for the complaints and reviews posted about Crackle as per Section 230 of the Communications Decency Act.
Mario Viscardi
We canceled our cable because of too many commercials. Crackle has a commercial every 7-8 min. Very irritating. I realize it is a free movie channel but you think they could spread out the commercials to every 20-30 min. There is absolutely no reason to have the same Crackle commercial so often. Not worth it… We will stick with Netflix!!
Julienne Bassette
This is the second time I have installed the cracks app… It will not resume playing either TV shows or movies after the first commercial break… I went through the trouble shooting ad reset my data storage, however that did not fix problems… After first commercial break a pop up screen says that there are errors in selection, but if I pick another show the same thing happens after first commercial break…
Kiesha Demichiel
The newest 5 episodes of days of our lives have skipped a heap of episodes, Sonny and Paul have gone from a hospital bed scene by Brady’s side to an episode where they are suddenly stranded on an island? Also Chad and Gabby are kissing and getting it on? That’s not what’s happening in the TV series currently. What’s going on? Someone’s stuffed up I think. Episode 13081 isn’t the next episode for this week? I’d appreciate a reply.
Diann Schwingler
The ad tells you a one time of $1.00 fee to verify to your card, also if you live in the US, CANADA, you will never be charged. Once pitting in your card for verification then tells you after 5 days trial your card will be charged $29.00 a month. Now knowing this the really challenge starts when trying to cancel while being hung up on by the night shift to avoid the cancellation request. Bad, deceptive night shift. Will be reporting to the Federal Trade Commission and the BBB FOR THESE ACTIONS. I had to cancel my card for the bad ACTIONS of Sony Crackle. Used them in the past for several years and recommended them!?????? screen shot everything…
Ona Vanez
Snatch… I love crackle it”s a great place to watch shows I”ve been watching snatch now for some reason I cannot watch the last four episodes downloads all commercials everything then it stops at the episode download I”ve tried to reinstall I”ve tried updates I”ve tried other roku”s same thing happens please fix love the show love your website but this has been going on for 3 days now please
Kerstin Seykoski
Seemed okay at first, I would still rank NetFlix, RedBox, other sources of movies much higher. Ads are annoying. Sony owns this, why ads? Out of the blue, I am getting “Service cannot be accessed at this time because server replied invalid information” errors. This makes no sense and there appears to be nothing I can do about. Another wasted app on my POS Sony BlueRay Player (BTW, definitely check out the LG BlueRay – don’t go with Sony).
Tillie Murilla
The movie app does not work properly. the first 20 min of the movies works fine, then the advertising begins and goes into a continuous loop mode repeating ads over and over. so you watch the first 20 min of the video then its locked up in ads. I agree with most, this is a waste of time. [protected].
Dion Letizia
Too many of the same commercials and too many commercials. They don’t update the playlist often enough, too many (crappy) foreign films either poorly dubbed and or no sub-titling. This is speaking from the Crackle Xbox experience. Today they started showing a beer commercial. Beer commercials being aired on the Xbox 360 where the majority of users are under the age of 18. Crackle is simply around to collect the advertising revenue. They do very little to accommodate the end user. they should have called it Crapple.
Dawne Carithers
When I first got my Roku I checked out Crackle and wasn’t exactly impressed, but there were 4 or 5 TV shows and a handful of movies that were OK. I decided to go with it because it’s free. I wasn’t thrilled by the frequent Skittles commercials (they seem to be Crackle’s primary advertiser), but I was impressed by the picture quality. Then in October they pulled almost all the content I liked. Now their TV content seems to be mostly Anime, which i do NOT like.. Frequent, repetitive commercials + lousy selection = no Crackle in my Roku channel lineup. Sony can do better.
Lora Cavill
While watching a PG movie with kids, every 7-8 minute, there is an ad. Right before the ad, NBC airs an ad for Hanibal, showing a person preparing / cooking a human leg. R-rated. Scared the kids to death. In what world is this allowed ? Who thought it was a good idea to show an ad for an R-rated tv-series during PG showings ? I strongly recommend staying away from Crackle.