Yesterday 01-08-2014 I ordered an ebook about what I thought would be aquaponics. It turned out to be not and so I emailed customer support to cancel my order and refund a total of $21 plus change. Today after re-emailing them again, no response. I then did a search only to find out that this company is a scam and many people have lost money by this company. Many people are complaining that this company will go into your bank account and continue to withdraw money. I want people to be aware of this.