I had 4 pending payouts each $1,000 a piece also with a balance of $1600. So a total of $5600. My payouts are over 4 months old and all i get is the run around that the payments are on the way. They also created a DHL label march 21 but nothing has ever been sent. Now I call and they screen my call, chat is turned off and there is no way of contacting them. I email and don’t hear anything. I have complied with all rules and have achieved rollover long ago. Now my account is closed and when i call they just hang up on me. No response at all. Need HELP! I am still owed over $5600 from this company. No one will answer and when they do promptly hangs up on me. Ive read thru other forums that this is happening to a of players. This company needs to be shut down. They are scamming players seriously!! Paying small players and scamming larger cash players.