This company is basically running a scam. Fine print somewhere that they claim is a contract. My wife got caught with these unexpected high charges for what I believe to be a junk product. The company would not provide an address to return the unopened (2) bottles that we got hit for & 036;90 each, plus the original & 036;5 to & 036;6 each. Took a lot of time but the credit card company reversed the charges and shut out the company. Stay away from this company. They will try to get you to settle for approximately 60%of the original charge. Say no and contest it with the credit card company, as this settlement is part of the scam.
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Published21 April 2019
Submitted by: Anonymous
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This complaint and/or review was posted on Skeptic Files on 18:21 pm, April 21, 2019 (CST) and is a permanent record located at: https://www.skepticfiles.org/scam/dermajeun-support/.
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Eufemia Chowdhury
This company engages in deceptive advertising. | 1. They advertise a face cream sampler for $5.95. The sample is only 30 milliliters or lkess than 1 ounce. | 2. They will charge your card again for $89.95 if you do not cancel within 15 days. That is hidden information in the terms and agreement. That charge ius for the SAME samplenoirt for any new product. | So they charge one amount for the sample you receive and then charge you again for the same sample you already purchased, but the second charge is 150% more than the original charge.
Lidia Meilleur
This company is basically running a scam. Fine print somewhere that they claim is a contract. My wife got caught with these unexpected high charges for what I believe to be a junk product. The company would not provide an address to return the unopened (2) bottles that we got hit for & 036;90 each, plus the original & 036;5 to & 036;6 each. Took a lot of time but the credit card company reversed the charges and shut out the company. Stay away from this company.