RACIST DSW PASADENA staff TESSA and Mgr. NATE! Check more Yelp RACISM complaints against DSW shoe store in Pasadena, CA! Cashier (caucasian with red hair) TESSA, ignores minority customers. Then, is very RUDE when cashiering for them. Store Manager NATE (Caucasian bald guy) is equally a bad, INdecent human who allows RACIST behavior since he is also guilty of HARASSMENT! Very mean and Unprofessional conduct! They both FALSELY ACCUSED innocent customer and ensures minorities have a BAD TIME in the store!