When contacted via phone, Diana removals appear friendly and helpful. However on the day, a team from Shelly Removaks representing Diana Removals arrived (1 and a half hours late)… they packed up my home and removed me from Melbourne to Deniliquin. | Although it took me 3.5 hours to drive to Deniliquin, it took them 5 and although l was quoted a cost of & 036;1800 for the move; these thugs demanded an extra cash in hand payment of & 036;700 to cover expenses like the extra hours taken to drive from one location to the next; for packing materials (quoted & 036;40, but they demanded & 036;90); tolls to get to and from their main Depot. | Despite repeated requests for a receipt; to date (almost a month post move) l still have not received it and items from my home have gone missing from the move. | My advice; DO NOT go through DIANA Removals. | A very unsatisfied customer

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