Dick Scott Chrysler Dodge Jeep Ram

Dick Scott Chrysler Dodge Jeep Ram

Took my vehicle in for a warranty repair of my transmission or electronic shifter and was told by the service advisor that there was no problem detected. My vehicle is a 6 speed automatic with the ability to shift manually. This feature worked when I outer chased the vehicle from d**k Scott but has stopped. The service advisor told me to manually shift to fix the problem. They even wrote this comment on my service order. I consulted my owners manual and confirmed that my transmission is not functioning properly. I have an extended Mopar warranty which covers my transmission for 100% parts and labor. Dealer refuses to acknowledge the issue and charged me $89 for each item that was not covered by the warranty for diagnostics. They basically forced me into have more work done than I wanted because of the diagnostic charges which exceeded $800.

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