Direct Web Design

Direct Web Design Complaint

A clear and concise brief was provided to engage this company to finalise our website, along with example of other website designs as a template. The company continually did small parts of the job and demanded a rushed signoff to confirm each stage was working. At so called completion the design was nothing like what we asked for, the functionality is faulty and the customers cannot work the site. We have tried dozens of times and spent hundreds of hours trying to get the developer to fix the poor workmanship, but they claim they have done the job and any requests to fix the poor workmanship is merely a change request and want more money. When asked to check the site functionality themselves they ignore the request and simply say we signed off on each stage. The fact remains that the finished product is not fully functional and is of very low standard. They take no responsibility for the fact that they have not finished the site properly. It is not only filled with poorly designed functionality it also is full of bad grammar and sections that don’t work at all. This developer has not only cost us money in lost time, lost sales and the cost of development but damage to our reputation with our clients. We would strongly recommend to avoid using them at all costs. Despite many many requests to review and fix the poor design and evidence provided of same, they refuse and call us liars. We would have no need to complain if they had in fact done the job they promised to do.

Rate and Write a Review on Direct Web Design

Sending

Castle Productions Complaint

Castle Productions is a central Michigan DJ “service” ran by Chris Waite. We hired him to DJ our wedding, and wanted to let

Direct Web Design Complaint

A clear and concise brief was provided to engage this company to finalise our website, along with example of other website designs as a

BeFrugal Complaint

Company will not honor cashback. I signed myself up, and made my purchase. I sent my referral link to a family member and then completed

Weatherseal Home Improvements Complaint

August 17th 2015 was told wrong surround had been used at my front door and door not properly fitted. Was told work would be carried out

Balance Xtreme Complaint

Bought 2 Balance-xtreme bracelets at a stall in Green acres mall valley stream NY and when I went to their web site, it asked to enter a

Carol’s Daughter Complaint

Carol’s daughter owe me 149.50. They have not give me my money back. Ups refund them but they didn’t refund me back. It has