The Dixie RV staff was very nice but if you live out of state they will over charge you on sale taxes. We provided four pieces of documentation that Dixie RV should not have charged us Alabama and local sale taxes since the new RV would be registered out-of-state, but without any documentation of their own the Dixie RV staff insisted that they were right and kept our money. And then we had to pay the taxes again when we registered the new RV in our home state. The State of Alabama DMV documents and other Alabama RV dealers confirmed that Dixie RV should not have changed us the Alabama and local sale taxes. Letters to them has gone unanswered.