Dear DNA Footwear representatives, answer, please, one simple question: when are you going to ship my order? I placed it once ago and its status on the website states that the order is processing. What does it mean? Is it out of stock or what? Then why was I charged if the item was unavailable? Many questions with no answer. My order detail: Kamik Men’s Griffon Waterproof Boot – Cognac, 100 dollars worth, SKU: 0054-101-COGNAC, size 11. Can’t wait to hear from you. Thanks.