I have used Ms. Henderson to transport animals for me numerous times, both horses and dogs. She has always responded in a timely fashion, and given quotes quickly. I tell her where the animal (s) need to go, and she tells me when she can accommodate my request. She has always treated me and my animals courteously and with respect. Vicki is very business like. She has extended rescue or fill in rates when possible. I trust and like her and reserve my animal transport business for her company.