They will call you to a point that it is harrassment. They have called me 16 times this one year since spring. Every time they call I have asked to have my # off the list and the same thing happens. The last few times, I yelled at the rep “chris” and “tracy” but nothing happens. A company in the u. S. Will stop telemarketing once you ask them to stop but this company is in israel and they function differently. They have call centers in india and the u. S. I have asked to talk to management but they just hang up. I placed and order and cancelled and since then, they harrass me with a sales call every 2 weeks.
Coy Flister
you can save a lot of money and get a regular supply of cigarettes discreetly and inexpensively shipped to your personal address. I’ve placed 2 orders so far. The first order was delivered in 2 weeks! Part of the second order got lost or stuck in transit. Dfd corrected the problem and resent the missing cartons after I contacted them AFTER 28 days, which resulted in the whole order taking an additional 7 days to complete. Considering the money I saved by shopping with Dfd, this minor aggravation was worth the expense. Also, I received replies to my emails and spoke to live human beings, so I think some of the negative comments on the Web about Dfd are from their competitors. I will definitely order again soon. Thanks Dfd 🙂
Addie Granneman
Website said that these were duty free to ireland – no no no Cigarettes were confiscated by customs. No refund and indifferent customer service. Do not deal with dutyfree.com
Tawanna Stabler
This Wisconsin resident posts favorable comments here because I ordered AFTER reading compaints on this message board and taking a chance on Duty Free Depot anyway. And they came through. $28 for a carton of Silk Cut Purples…feels like Christmas.
Jaye Husch
This company advertises as a “duty free shop” offering authentic international cigarette brands at bottom dollar prices. Don”t be fooled! The cigarettes you will receive will be illegal counterfeits smuggled out of china. These fake cigarettes are illegal and extremely dangerous to your health. Scientists who have analyzed chinese cigarette knockoffs have found elevated levels of toxic heavy metals like arsenic, cadmium and lead, as well as human feces, saw dust, mold, insect eggs and rat droppings. These crooks operate out of israel and are therefore beyond the reach of any international law enforcement agency. I received 2 cartons of marlbo reds from these unscrupulous crooks that were sold as “made in switzerland” and “made in philippines” but whose appearance was identical to several photos of counterfeit cigarettes posted on the websites of chinese cigarette counterfeiters like liwong.com. Not only that, but the labeling on both the carton and individual cigarette packs showed obvious pixelation, which demonstrates that were, in fact, printed using a scanned computer image. It goes without saying that the official manufacturers do not do this! I later realized after doing some research that all of the products they sell are indeed counterfeit. The quality of the reproduced cigarettes varies according to brand, but none of them are authentic! See for yourselves! Check out liwong.com and compare them to the photos on their sites. Don”t make the fatal mistake of believing these israeli gangsters when they tell you that they only stock authentic products. It is an unequivocal lie! I have been defrauded to the tune of nearly $2000 dollars by this company! And the entire time they have exposed me to the toxic cocktail of chemicals and compounds present in their illegal chinese cigarettes manufactured in underground complexes, with absolutely no concern or compunction for the health and welfare of those who end up unwittingly inhaling these lead and feces-laced chinese toxic waste dumps masquerading as factory fresh european cigarettes. And I have been devastated by the discovery! If you buy anything from this company you are simply promoting poison cigarettes and international gangsterism. I repeat, the cigarettes sold by duty free depot and their affiliates are definitely fake. I know because i”ve gone through more than a few cartons and can confirm the crudely counterfeited labeling and horrific taste and smell of these products. These aren”t “eu” cigarettes (I”ve had plenty of those), they are pure, unadulterated fakes, filled with all sorts of toxins and extraneous chemicals you”d never find in any eu or american mass produced cigarette. The people involved with this operation are connected with organized crime in israel and couldn”t give a lick about the health consequences for the unwitting smokers who consume them. If you value your health at all, then I highly recommend you do not under any circumstances order cigarettes from places like duty free depot. Perhaps there are some legitimate sources of discount imported cigarettes, but this is clearly not one of them! A big caveat emptor folks!