Same story here !! I am a victim of this unauthorized charges practices as well. I ordered flowers on March 09 at ProFlowers.com. I”ve just noticed that I was being charged $14.95 for 5 months by this Easy Saver thing since then. I just contacted Easy Savers at [protected] and simply told them I never enrolled any membership from them and wanted all previous charges refunded to me. The lady I spoke with didn”t give me any resistance which I was quite surprised about and said they will stop charging me from this month and the refund should be all in a total reflected on my next statement (Sept). She also gave me a confirmation code for reference. Let”s see how this refund goes and I will come back here for another complaint if I don”t get my refund by next month. I am so disappointed about Proflowers.com and hesitated to purchase from them again. They should have do sth to stop this going on as they”ve already received so many complaints or reports about this !!! Thanks everyone who had posted a complaint about Easy Saver and shared with your useful story on getting the refund.
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Published12 April 2019
Submitted by: Mad base
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This complaint and/or review was posted on Skeptic Files on 23:30 pm, April 12, 2019 (CST) and is a permanent record located at: https://www.skepticfiles.org/scam/easysaver-rewards/.
The reviews & complaints posted about EasySaver Rewards was submitted by a member or guest on this website. Any and all opinions and information are published as is. Skeptic Files does not edit or remove any aspect of the report and is simply a consumer grievance free-speech platform. As such, Skeptic Files cannot be held liable for the complaints and reviews posted about EasySaver Rewards as per Section 230 of the Communications Decency Act.
Lewis Manno
When one places an order on ProFlowers.com, one will be offered a discount on one”s next order if one signs up for the “easysaver” program. This program appears to be run by ProFlowers, but is run by a separate entity. Somewhere, in very fine print, one is told that the program is free for 30 days, but if one does not cancel, one”s credit card will be billed for $14.95 per month. I do not remember ever giving my credit card information directly to Easy Saver; I believe that they got it from ProFlowers. I could be wrong, but I do not remember giving this information to them. I was billed for a number of months before I noticed the charge, as I shop online a great deal and have many charges on my statement; $14.95 did not stand out. But when I cleared my credit card, it did. The credit card company can only contest one billing cycle, so one can only recover $14.95. ProFlowers cannot do anything about it, because Easy Saver is just an “advertiser” on their site and not part of ProFlowers. There are many complaints about Easy Saver online. They are a corrupt and dishonest business. I recommend that as many people as possible call ProFlowers and tell them that as long as they are affiliated with Easy Saver, customers will not use ProFlowers. ProFlowers is culpable in this matter, even though they deny it. I called them and told them about the deceptive practices of Easy Saver and warned them that they will lose business and eventually be sued by someone. I am placing a complaint with the BBB against both ProFlowers and Easy Saver, and I will be filing a complaint with the Attorney General”s Office in Maryland against Easy Saver. Easy Saver is Easy Theft by Deception, and it must be stopped. Thank you for reading my comments.
Marisha Cleary
This company is not only using Proflowers, they are also doing the same thing through Oriental Trading Company. www.orientaltrading.com/ I am filing a claim with the BBB I recommend everyone else that has this problem with EasySaver to do the same thing.
Lovella Gutreuter
This charge appeared w/o explanation and unauthorized, initially for $1.95 in Feb. 2008. It then appeared @ $14.95 monthly until I noticed it this month. I notified Visa and am filing a dispute, having another card issued. Other blogs indicate a connection with ProFlowers.com and that appears to be correct. I am also contacting them and ceasing service. Thanks for the info, it has been helpful.
Chong Passe
They have been sucking money out of my account for some time now in increments of $16.95. What is further disgusting is the fact that you cannot get a person on the line whose number is registered with the deit card company. I am a very determined person and if possible i will hang their nuts out to dry over this. Texas has a very strong Consumer Protection Agency, especially when elders are concerned. Also, the debit card is from Walmart and they are not into internet games at all.
Lenora Basco
Somehow, on April 13th I got signed up with Club Membership Rewards; I do NOT remember agreeing to any such thing. A few days ago I was checking my bank account online like I do semi-regularly, and saw a $19.80 charge. At first I thought little of it, because on 18th I took my sister in for a doctor’s appointment and I thought I remembered paying for food at a restaurant with my card. Now I remembered I used cash so that could not possibly have been it. Now on the 24th I get a letter in the mail from Club Membership Rewards, dated the 21st, saying how pleased they are that I’ve decided to save money using Easy Saver. It gives me (a) membership ID, shows my zip code, an enrollment date of April 13th, the 19.80 charge, and the scheduled billing date of May 20th. This is bogus, for I don’t remember agreeing to any such thing from these people. Since I can’t see the bank on Monday because of Memorial Day, I will be on the 26th and take the matter up directly with the bank to see what they can do. I want my near-20 bucks back! I’m already in a enough of a bind due to my own momentary loss of common sense with the Subscribers Services from Arvada Colorado that it appears I’m stuck with. The last thing I need is some company that gets in their head to start charging my meager bank account charges that I don’t ever remember receiving a phone call about, let alone agreeing to.
Jayme Creeden
WHAT THEY DO: This company targets victims through purchases made on reputable websites, (in our case, Proflowers.com) offering discounts on “your next purchase of $15.00 (or more)”, then uses your payment information (!) to AUTO-CHARGE or AUTO-WITHDRAW funds once a month or more. HOW THEY DO IT? : Before finalizing your purchase, or after purchase but before confirmation… Clicking through to the discount via a popup allows them to gather your payment information whether credit or debit card, and while indeed they are offering you a legitimate discount on your next purchase ( – BURIED IN THE FINE PRINT A MILLION CLICKS AWAY – also enrolls you in a MONTHLY MEMBERSHIP to their club (?) and automatically charges to you, or in the case of a debit card purchase, AUTO-WITHDRAWS 14.95 (or more) per month. Disguising themselves under the mantle of “Professional Services & Membership Organizations” in bank statement transaction details, I assumed that my husband had joined yet another business org. for his profession. To satisfy my own curiousity, I called the number in my online bank statement under their transaction. Recording answered that the “membership” had been “taken” through Proflowers.com, and in order to access the account I needed to provide three pieces of information, NONE of which I had. RESOLUTION: Complete refund, with the help of my bank. After research, it was determined that my husband had ordered flowers from Proflowers.com, and believing it to be an offer from Proflowers, which he uses frequently, he simply clicked through when the “discount offer” was made. I called my Bank of America claims department, and was taken care of immediately by the service agent, whose next action was MOST impressive. After stating all the above, she promptly blocked my husband’s card from all future charges from easysaver.com, then facilitated a three-way call. I simply listened as she stated she was from Bank of America and on the phone with me and was calling to CANCEL this membership. My BOA claims rep was professional and courteous, and got the job done. It was the easysaver rep who in the end offered a full refund. WHAT YOU SHOULD DO: I got the distinct impression that both my bank and the easysaver rep have been through this routine before. If you’ve been victimized through this clever marketing ploy, call your bank immediately.
Shellie Selestewa
They keep charging my visa for something (14.95). This is the third time I call the 800 number but it keeps happening.
Toby Lasch
Thanks to everyone for their comments on Easy Saver / Pro Flowers. I had no idea what the charge was on my credit card, but after researching on the internet and finding this page I realized I had just purchased flowers from Pro Flowers and the Easy Saver charge was the next day. I put the 2 together and called Pro Flowers. Sure enough, that’s where the charge came from. I never signed up for anything, and was told it’s a pop up box on the Pro Flowers site, so probably one of those that trick you into clicking the wrong box to close it. Unbelieveable, so many scams out there. Be careful.
Rosario Precise
When making a purchase from ProFlowers.com there is a misleading portion at the end asking you to sign up for a discount. It doesn”t charge your credit card right away, but after the “free trial” it charges 14.95 to Easy Saver. This is clearly meant to “trick” you into unknowingly signing up for this service. I think it”s despicable that ProFlowers.com and Easy Saver conduct business in this way. It”s clearly an issue as there are hundreds of complaints online yet when I called proflowers and easy saver they actually DEFENDED this unethical practice. Personally I will NEVER order from proflowers again and I will be sure to tell everyone I know about this scam. Both companies should be ashamed.