Purchased flights from Glasgow to Bangkok using Opodo as Etihad were the cheapest provider. Once the booking was confirmed they then chose to move me to a different flight for the Glasgow to Dublin leg as time was tight for making the onward connection to Abu Dhabi – a fact known by them when I first booked. So a sharp practice to take my money then not honour the contract. They subsequently moved my flight twice more so that I now have to fly via Amsterdam and take a day off work to leave earlier. Opodo are useless and their advice on each occasion is that I must accept the changes as they won”t refund me. For several weeks Opodo & Etihad blamed each other as with-holding any refund until Etihad eventually admitted responsibility but still no offer. Each complaint to them has ended with some platitude to “fly with them again”. I usually fly this route (often) with Emirates, this will be my preferred option in future.