Purchased an item which lasted just over a month. Started cracking like a star around the grommet. Contacted customer support. After about 4 botmails finally Bryan responded telling me I’m out of luck, can only return up to 30 days. I replied that’s acceptable if a return but my product is defective of no fault of mine, water pipe lasted about 7 weeks, He basically told me too bad for me after I alerted him they are selling defective chinese products. I told him I will complain in reviews, no other replies. I have had these products last a lifetime in the past, never had such poor quality experience by product and company. Quite the frustrating combination. If you don’t stand by your product, you should not be in business…and you won’t.
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This complaint and/or review was posted on Skeptic Files on 19:04 pm, June 23, 2017 (CST) and is a permanent record located at: https://www.skepticfiles.org/scam/everyonedoesit/.
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Lester Lauze
THE WORST CUSTOMER SERVICE! BEEN A MONTH AND STILL NO ITEM! TAKES THEM DAYS TO RESPOND TO YOUR EMAIL, NO CALL RETURNS. THE PRICES ARE AVERAGE BUT NOT GREAT. DON’T WASTE YOUR TIME, WISH I HAD READ REVIEWS BEFORE I DID BUSINESS WITH THEM…