THEY ARE THIEVES!!!! They will not refund money for product that was never sent. Keep getting the same answer that they are just now sending the refund and that it has something to do with their Bank not them themselves… I have been waiting since the first week of February 2017 for a refund of only $36 was told to call back numerous of times got the same answer each time. Last time was told to call back in 5 days and that they promised to send it through PayPal. I called back in 15 days instead and was told that they don’t have a PayPal account anymore and that they have to do a bank transfer, which is what they’ve been telling me they would have done this whole time already! The only person you will talk to calling their customer service and number is an Indian a****** named “Jack’ LOL He is a LIAR! Don’t waste your time with this company!