FastSpring

FastSpring

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On May 14, 2018, was contacted buy “Sam” ( an India accented voice) from Premium Technical Support (PTS, a seperate fraud complaint) by telephone. Was told they had determined my computer had been hacked. Russians had pertraited the firewall. I was extremely concerned because of the news of the credit bureau breach. | I trusted PTS bcause I thiought I had purchased anti virus software from them. The software purchase was actually from simularly named Premium Techie Support. | I was told that PTS could close the firewall breach and supply new antivirus software for $ 700. I was to get new anti virys sofeware, ad blocker software and anti spyware software plus a $ 495 refund for the orginal anti virus software. I agreed to the offfer. | I was told that for security reasons the payment had to be made with Google Play cards. I foolishly Bought $ 700 in Google Play cards and gave the numbers to “Sam”. Was informed the card numbers were “invalid” and that I needed to get $ 700 in additional cards. | I lefted the house again for more cards. I had a change of mind. Returned home . Called Google Play Cards, was told the cards had been cashed. | Called “Sam” and told him that according to Google the cards had been cashed by PTS through Fastspring. “Sam’ was taken back by this informatiom. He admitted the cards were cashed. He then said that the additional $ 700 was needed to establish a refund account. I refused to buy more gift cards. PTS ashed for my cheching account number. Refused. My debit card number. Refused. Offered a credit card number. PTS refused. | No software. No $ 495 refund. | Our conversation ended with PTS declaring thar I was a M… F… A** Hole. | I later found in records that my Premium Techie Support software purchase was paid via Fastspring. Internet contact of Premium Technical Suppirt; Premium Tech Suppot; and Premium Techie Support is not possible via Fastspring

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