Festiva Management Group

Festiva Management Group Review

Comments Rating 1 (1 reviews)

Festiva manages my timeshare at Southcape Resort in Mashpee MA – I am eligible to deposit 2017 timeshare to search for a June 2017 trade as per resort requirements – Festiva however rejects the deposit and trade unless 2017 dues/fees are paid . That bill is sent in Dec and is due 1/1/2017 – They don’t notify you that the prepayment must be done and simply rejects the trade -,they should allow deposits and trades to go through and only reject it if fees not paid by the 2017 due date – TERRIBLE CUSTOMER SERVICE AND SUPPORT – THEY ARE SNEAKY! They hold the 2017 vacation trade hostage before 2017.

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