Gems TV / General Entertainment and Media

Gems TV / General Entertainment and Media Review

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PURCHASED A MADASCAN RUBY RING, LOVED IT. HAD IT SIZED AND IT WAS RUINED BECAUSE IT WAS COLOR ENHANCED…MEANING IT HAD BEEN INJECTED WITH SOMETHING TO MAKE THE COLOR MORE EVEN AND REDDER, NOW THIS IS LEGAL…BUT THEY SAY IN THEIR INFORMATION ONLINE THAT THE PRESENTERS WILL LET YOU KNOW IF A GEM IS ENHANCED IN THIS WAY BECAUSE SPECIAL CARE IS NEEDED DOES NOT TAKE THE HEAT OF SIZING. STONE NEEDS TO BE PULLED FIRST. NOT ONE OF THE HOSTS HAS EVER SAID ANYTHING ABOUT THIS TREATMENT, SO THE JEWELER WHERE I TOOK IT HAD TO SEARCH FOR 2 MONTHS TO REPLACE THE STONE, THIS IS FALSE ADVERTISING AND I TOLD CS SO, THEY SAID THAT IS WHY THEY GIVE YOU A BOOK ON GEMS WITH FIRST PURCHASE, WHAT A COP OUT, WHO READS EVERY DETAIL IN A BOOK WHEN YOU RELY ON THE COMPANY TO BE TRUTHFUL AS THEY STATE ON LINE IN WRITING? I WAS SO DISAPPOINTED IN THEM AND THEIR EXCUSES, I ALSO HEARD ONE OF THE HOSTS STATE ON AIR THAT THESE RUBIES ARE NOT TREATED IN ANY WAY!!!I COULD NOT BELIEVE MY EARS, THEY NEED TO DO WHAT THEIR MISSION STATEMENT SAYS THEY ARE GOING TO DO, BE HONEST WITH THE CUSTOMER. I WOULD OF BOUGHT THE RUBY ANYWAY SINCE THIS IS A FAIRLY COMMOM PRACTICE, AND HAD THE STONE REMOVED FOR SIZING, INSTEAD I WENT THROUGH MONTHS OF WORRY WHETHER I WAS GOING TO BE ABLE TO GET THE RUBY FROM MY JEWELER, I WAS SICK ABOUT IT. I KNOW I CANNOT BE THE ONLY ONE THIS HAS HAPPENED TO .

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    June 17, 2020
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    June 13, 2020

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