Threw the lab slips and sample kits in the garbage. I will update my doctor as well. This is a bogus organization with absolute horrible agents who are on the front line to answer patient (easy) questions. You know that is a bad sign PLUS the fact the the administration does not offer any contact phone numbers to complain. The voice prompts are few. I even left a message in HR hoping someone would call back and lead me to the administrators to explain what happened when I called Client services. THAT IS THE WAY TO BETTER BUSINESS PRACTICES!!! No one called back. Total ill trained employees with IQ of their shoe sizes who answer the phone. I will not waste my money or the money of my insurance providers on this garbage, bogus laboratory.