Globe Telecom

Globe Telecom Review

Recently I am not very happy or satisfied with globe telecom, my name is benny yap, globe platinum plan. My phone number is [protected], I have make a request to change my freebies from roamimg inclusive to Unlimited surfing on dec 13, 2010 and the staff who took my call told me it will be ready by dec 14, 2010. After one week I just followup with globe again regarding this changes but I found out it was still not change yet. The globe staff again told me they will make the changes asap and gave me a ref#slp10120001694 to follow up Again. So I follow up again after 10 days and found out that it was still not change yet. I really do not know how long do globe need to just make a change like this one and everytime when we call they give Excuses or tell you they do the changes asap. I believe if I am under the category as platinum plan we should have Some priority on our request. I really do not know if it was already change now but I have inform the globe staff that all charges for the surfing effective From dec 14, 2010 I will not make any payment for it because it was not my fault, it is their fault who fail the promises. Rgds Benny

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