September – October 2019 Moving Estimate #3307805 Absolutely awful. One of the worst experiences of my life. They seemed amazing at first, but turns out it was all an act. The company actually moving my stuff was Brooklyn Movers. The main guy was vaping inside my apartment and right in front of my face sometimes. His English was horrible. He told me that my quote was actually double after they had already packed all my stuff up. When I spoke to Gold Standard the day of and the days after, they kept telling me they couldn’t find any discrepancies and that I owed double the initial amount. Fortunately for me, I measured the cubic footage of my stuff beforehand and knew for a fact that they vastly overestimated the amount. After consistently badgering and threatening them, they said they had the foreman double check the amount by unloading and reloading the truck. They said it was actually only 400 cubic feet instead of 600 cubic feet. That still was an overestimate, but I was pretty freaking tired of dealing with them at this point so I just went with it until I could file a federal complaint since they broke so many federal laws. (Trust me, I know because I looked it up.) Not only were they awful to deal with, but my bookshelf was broken during the move as well. This is just the summary of my nightmare. I have all of the email records saved as well as pictures of the damaged item.
Azalee Schwinn
the company you hired 8 Mile Moving & Storage to move our items from Shelby Twp, Michigan to N Ft Myers, Florida were totally unacceptable. 2 boxes were marked damaged because of very obvious damage. the other 55 boxes looked ok until they were opened. when boxes were opened there was damage to a multitude of broken items. pictures that were in specific boxes designated for pictures and marked GLASS were completely ignored (broken glass and damaged frames). items that were marked fragile sustained significant damage. there was no concern for our personal items. all of the items shipped were wrapped in either bubble wrap and or heavy packing paper. we are still going through boxes to see what else is damaged or broken. we have several pictures documenting the damage but they are to numerous to enclose. I have called numerous times without success and left messages with no response.
Kendrick True
This company has very very poor command of speaking english. It is probably like a drunk person talking to you on the phone. They are very rude. And they wanted to put all the customer properties under their name. I felt oppressed and I would think this company is a scam. Not very nice and also very dangerous to talk to. I would never recommend people to use or employ this moving company at all. =[ horrible and scarified.
Shakia Melich
the company you hired 8 Mile Moving & Storage to move our items from Shelby Twp, Michigan to N Ft Myers, Florida were totally unacceptable. 2 boxes were marked damaged because of very obvious damage. the other 55 boxes looked ok until they were opened. when boxes were opened there was damage to a multitude of broken items. pictures that were in specific boxes designated for pictures and marked GLASS were completely ignored (broken glass and damaged frames). items that were marked fragile sustained significant damage. there was no concern for our personal items. all of the items shipped were wrapped in either bubble wrap and or heavy packing paper. we are still going through boxes to see what else is damaged or broken. we have several pictures documenting the damage but they are to numerous to enclose. I have called numerous times without success and left messages with no response.