I bought a used engine from GotEngines on August 25th, 2015, it was promoted by the saleperson on phone that the engines have a 3 year/ 36,ooo mile warranty, I was even forwarded to the “warranty” department to ask questions. Never was I informed verbally about having to “activate” the warranty. Nor did I ever see any thing on the online ordering pages that indicated that I had to “activate” the engine warranty. It is my opinion that this company uses deception and deceit to unsuspecting buyers, to screw them out of the warranty. Now that I read there warranty information pages, there are more hoops and loops to the process of there requirements to validate the warranty after the “activation” has been done that they would be able to opt out the remaining 99 % of those that did “activate”. | The BBB on the internet pops up with a long list of complaints, 99% of which are for “warranty” issues. Sounds like the same song over and over. | Dishonest practice, cheating the customer with hoops and loops, great at legal wording exclusions, just plain BAD people. Do not hand over your money, you will regret it!
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This complaint and/or review was posted on Skeptic Files on 21:18 pm, April 02, 2019 (CST) and is a permanent record located at: https://www.skepticfiles.org/scam/gotengines-com-review/.
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Petrina Laremont
Got engine Inc. Jacksonville Florida Buyers beware bought a motor from this company supposedly only 51 miles on it A very reputable mechanic install the motor I have put only 58 miles when it started making a horrible clunking sound brought it back to the mechanic and he told me this motor have serious chemical problem and needs to be replaced. I immediately called GotEngine for almost 2 months I got the runaround you know the runaround Yes sir let me Connect you to the warranty department. What is your name and number and we will call you back . You need to speak to the manager he’s not in right now . This went on for months. At Last I spoke to a human being and what did they tell me my warranty was up six days ago and there is nothing absolutely nothing that they can do for me. Can you believe that s**t. I asked them if they could at least give me a deal on a second Motor. He replied NO. And repeating my warranty what’s up. So I’m out $ 2400.00 for the motor $ 2500.00 to the mechanic Total $ 4900.00 thanks a lot Got Engine you’re the best.