To Whom it may concern: On July 9, 2019 I went to a medical clinic in West Hartford with chronic diarrhea. I was told I also had a severe urine infection and that I should go to the Emergency Department immediately. I went to Hartford Hospital. After waiting for six hours in the waiting room, I was seen by a Physicians Assistant named Matt. (it was a very busy day at the E.R.) I was able to give an urine sample which was left on the counter for the next four hours before being picked up. I was not treated for the infection with antibiotics while I was there, but was given a written prescription and sent home because Matt could not find anything else wrong. It was almost 10:00 p.m. at that point and my pharmacy was closed. The nurse who took my blood, whose name is Liz, was totally incompetent. Blood went everywhere on my clothes, the bed sheets, and the floor. Liz cleaned the blood on the floor with her foot and towel which she left on the floor. The physician who did the CT scan was kind enough to change the sheets. A day and a half later I was admitted to John Dempsey Hospital for three days with a 102 degree temperature. I was diagnosed with an intestinal infection, urine infection, and pneumonia. The doctors as Dempsey were appalled that I was not treated for the infection while at Hartford Hospital. The total charges Hartford Hospital charged me for the six hours I was there before sending me home sick is $11, 315.82. The total charges John Dempsey is charging me for a three day stay is $14, 724.37. How is this justified? I cannot pay for both bills. I will pay the John Dempsey bill gladly, as they took care of me. Please make the appropriate adjustment to my account and waive the bill. Thank you for you consideration in this matter.