This hotel is pretty, but don’t be fooled by appearances.The last time I stayed here, the cleaning staff left my door wide open-probably for hours. I wasn’t pleased, but since my company has a relationship with them, I gave them another chance during my current business trip to Nashville. That was a big mistake. I wound up having to dispute unauthorized charges on my credit card not once-but twice during the same stay. The second time, they denied that my company had a pre-approved payment arrangement with them then took ALL of the money on my credit card, leaving me without even money for food. Their solution-they suggested that I eat at their restaurant and bill it to my room. Oh heck no!!! They will NEVER see one thin dime from me ever again! Not from me-or my company either.