HotDog Patient Warming System (Augustine Temperature Management)

HotDog Patient Warming System (Augustine Temperature Management) Review

We spent over $10, 000 and purchased two patient warming systems from HotDog. The salesman was VERY pushy and at some point we gave in and bought them thinking that we would have them for many years. Today, 3 years later, I get a call from a woman at HogDog saying that it was a courtesy call to let us know that we are WAY past due replacing our “reposable part” What are reposable parts, I asked! She said “oh, at 2 years the blankets expire and you have to replace them and you don’t the alarm will go off suddenly do you? It could be a hazard to your patient. You can replace the parts for only $5000. I almost fell to the ground! WHAT????$5000! That is 50% of what i paid for it! How come no one told us about this? I would have NEVER bought this! It doesn’t make financial sense! She just very calmly kept repeating…they are expired and you have to replace them and you don’t want the alarm to go off now do you?” Bottom line, do not buy from this company. They are dishonest and they NEVER disclosed the fact that we had to replace parts! BEWARE!!! I can’t wait to find out what else they did not tell us…

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