HSA Security of America

HSA Security of America Complaint

As a realtor I took out a home warranty on 6/21/16 -Contract # [protected] Last week I tried to call the company at [protected] and was put on hold for 20 minutes, I tried two more times with the same result. Therefore, I decided to cancel my contract. Called last saturday and was given the following number [protected] which is not an HSA number. Today is Tuesday, called again for the ‘Realtor’ dept andd talked with ‘Kim’. I demanded to talk with a supervisor, this time I had to wait 25 Min for supervisor “Janice” to talk to. When I explained I wanted to cancel my contract she referred me to their ‘Retention’ dept to expect a call in 24 hours saying she has the form completed but that dept will handle the cancellation. This company should NOT be in business and judging from the many complaints filed, I’ m surprised they still are in business. If I don’t get my full refund back I will sue them. Sigrid Marmann

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