Contacted via phone 5 minutes after signing up online. Cancelled the account. Was told that if not for the call then automatic credit card deduction every month. This is not obviously noted on the site. They refused to refund the original charge of $9.95 stating it was a “SETUP FEE” which is not noted on the site. i explained that it would be good business practice to refund the charge as good customer service. Rep refused. I said i would block the charge on my credit card anyway. Why risk negative reviews? Rep didn’t care. Said I would be charged anyway. Could care less. This site is a scam. This site does not work. I am a landlord and work with several background check sites. This one is one to avoid. ID True is nothing but FALSE and a scam.