Requested samples – suppose to cost nothing. In terms and conditions its says you have to return in 16 days from the day of request. I’m located in Australia, by the time the samples are sent and received and you actually get to trial them. You are unable to send them back to the company within the 16 day time frame. I rang and cancelled with them and the still took unauthorized money out of my account. Not once but 3 times!! Customer I am request a refund.