They don’t cut straight – i am left with irregular edges and and gaps between countertops, walls and sink which for hygiene sake need to be periodically filled with unsightly silicon or epoxy. | They use inferior bonding materials that bleed through the stone‘s surfaces gradually. | instead of safe bet “miter cut” to make the countertops appear thicker than the slab, they used the easier lamination method which left an obvious line going through the center of the highly visible, now double thick edge of the countertop. | They do damage and deny blame. They are sloppy, dishonest, and self-righteous, crying they are “a small company” that can’t afford to re-do a job, let alone reimburse for ruined stome. | Avoid IMAC. Be sure wherever you go that you can hold a decent balance for a few days following installation to observe the work carefully. Let the fabricator take as many reference pictures as he wants upon completion if he‘s worried about damage you might do soon after his departure.