Insight Pest Solutions

Insight Pest Solutions

Sales person from Insight pest solutions came to my home to sell services. His name was Robby and his phone number was 860-969-1552. He was from the Cheshire office. He explaned that no contract was necessary and I could cancel services at any time but the complany recommended services 4 times a year. He did ask me to provide “gel pad” signature to give permission for the technicians to come to my home. First pest control visit went well but the second visit was the “bums rush” and problem areas were not addressed. 2 days after the second visit, we received a “collections” call because we did not pay the bill. The technicians from the second visit told us to wait to be billed. We eventually received a bill and both visits were paid in full. We no longer wanted future visits because the second visit service was so bad and we called to cancel. We were told that we could not cancel because we had a contract. I denied ever signing a contract but they sent me a type written contact with my “gel pad” signature. Now I am getting bills for promotional fees and services that I have not received. They have also threatened me with collections. I am also receiving harrassing calls. I did contact Robby and he admitted to some misundertanding at the central office and he would “look into it”. Robby never got back to me and Robby no longer responds to my calls. I’ve been scammed.

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