Ordered a coffee maker. Didn’t get an order confirmation for several days, and when I did, the link to "view my order details" gave me an error message. I emailed them and didn’t hear back for several days. Finally they sent me simply a one line email with the tracking number for my shipment. Item arrived about ten days later. I hated the coffee make, it wobbled on the counter and was a safety hazard, plus it was defective, taking about 10 minutes to make a single serve cup of coffee. I emailed them several times asking how to return the product and there was no response. Filed a claim on PayPal and the claim states that the "seller is unable to respond" so PayPal is upping it to an official claim where PayPal makes the decision themselves. This got my curiosity up so I pulled apart the packing materials for my coffee maker and found that the seller had purchased it via Bed Bath and Beyond and it was purchased from some guy in Seattle. Very suspicious. I believe the other person on here may be correctin saying the seller is using stolen credit cards for these purchases. No other way to explain it. Hopefully, PayPal figures it out and I get my refund.