I Google searched ipod battery install service which led me to ipodbatterydepot.com site. Unfortunately I did not Google search the reputation of this site. Instead I paid for battery install service plus shipping and waited for the shipping package to arrive. The package never arrived and I called many times and tried to submit trouble tickets. No one ever responds to inquiries. If you dial 888-826-2690 you will be sent to voicemail, and that is what you are left with endless unanswered inquiries. Fortunately I did not lose my ipod to these scoundrels but I am out $50.99. I am going to focus on having Google remove their ad to end this scam site.