We have a pair of girls sz. 5 boots that show no wear & tear what so ever but both of the zippers are broken. One of the zippers (the part you pull) is missing- fell off. The other one splits as soon as you try to zip it up. Stock# 649052, Name: Tahoe Blue Size 5. We got these early spring with the hopes of wearing them this fall/winter. Now they are no good to anyone. We were hoping to get a replacement.