You do not have a personal matchmaker that knows you like your best friend. They don’t even care to know you well to match you with an appropriate match, albeit promised in TV commercial and by a salesperson. They never call back in 24 hrs like promised on their IJL voicemail and in writing. Only send to you “no reply” emails, so no conversation about poor service. Never could be connected via phone w/any authority figure to file a complaint w/IJL staff/matchmaker/dating director. The IJL consultations are a joke, they tell you nothing new, helpful or informative about dating but charge you plenty for 10 minute phone conversation. Truly a scam….run!