This is my 3rd time to the John Deere dealership in Orange Virginia. 1st trip was to buy a brand new top of the line Push Mower (already had zero turn). The first visit was ok because I was purchasing something. The next 2 visits were nothing but dealing with ignorant old boy network type of folks. If they recognize you will you be taking care of but because I didn”t have a $100 thousand dollar tractor or a local name I stood there, …” with not even a hello we will be with you when we can”. I even had an older man, whom to seem to get anything he wanted because he appeared to be local farmer, nudge me so he could follow all of the employees preparing to move to their big shinny building. That all being said I took my business to the local Kubota, husgavarna dealer that promptly waited on me and helped me drop off the piece of ### JD mower to get fixed for the32rd time. That being said which is supposed to be under warranty which has never been honored.
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Ruthann Zurcher
We purchased a John Deere, LA115 riding mower in March 2010 from Home Depot, to include delivery and a five year service plan. At 41+ hours use, the motor blew up. We had the riding mower service at the first required interval from a John Deere service provider and changed oil and filter (parts from the service provider) between, waiting for the 50 hour service interval which never came. John Deere says the riding mover is older than two years so they are not responsible. Home Depot cannot find the delivery and service contract information in their records so their service provider (located in the Philippines) refused to provide any repairs.
Joleen Heckle
Travel Docs, Please investigate this matter looks like some blunder has happened with me, someone using my FREQUENT FLYER NUMBER for their benefits. FF AI [protected]: This FF number has been assigned/logged to me at Pune airport on 23Oct2016 by Air India check-in window agent. I was travelling to Pune -Delhi-Chicago. Now last week I was trying to log in using this FF number, it doesn’t allow me to log in to check my points status and other details, therefore I have called to air India customer care and came to know that credentials which are assigned to this FF number are far different, not matching a single word with my credentials (Name, b’date, cell phone number, address). Customer care asked me to send an email to flying-returns.[protected]@iclployalty.com to investigate more but didn’t get any reply back even after 48 hrs. Recently, I have created new FF number which is [protected]. But I want my previous miles transferred to this new account, and need to investigate, that who was using the previous FF number to get benefits of my miles. Also I want complete statement of my previous FF number [protected]
Ivan Waterfield
Tractor is Hard to get into H – L range without pushing the forward/reverse pedal. I have had this issue since I purchased the tractor in April 2016. I have had it in for service /repair 3 times. It is worse when you have a load in the front loader. Serviced/Repair by Tri-Green, Mount Juliet TN 8/23/2018, work order # 934216. The issue has not been resolved. Service manager said it could not been improved. Lyle Power the service manager says DTAC said that this issue is just the characteristic of the HST. Resolution – Since I was not told prior to buying this tractor of this issue, I should be refunded for what I paid for the tractor. Bruce Jones Email:[protected]@comcast.net