John's Auto Electric

John's Auto Electric

Took my car in to Johns Auto Electric, he diagnosed Water pump and thermostat was broken, quoted me $700 total for repair inc labor. So i gave ok to do work, got my car back and within a few days it started acting weird, brought it back to address concerns about the ticking noises. The Engine check light came on…. read Miss fire 500 error…. he said leave the car for a couple hours and come back, so i did he said everything ok now… asked what was wrong? he said and i quote “no worry all ok now” drove car away… ticking noise was still there….. within a few weeks later, my car just wouldnt stay running, kept cutting out on me. I got another mechanic to take a look for 2nd opinion, he diagnosed the timing was not syncing. Turned out that when John Auto Elec installed pump he would have had to remove the timing belt to get to the water pump, well he didnt set the timing correct, caused the “ticking” noise. I had another mechanic striped down the engine to find out issue, as at that time the car was loosing compression, it was later discovered Johns Auto Elec installed a USED water pump not NEW that he charged me for, and that explains why the existing timing belt was reinstalled after he put the used water pump on, caused my timing belt to snap, my valves warped and the engine was a gonner! I paid $3,800 for a new engine. I have reported Johns Auto Elec to BBB, DMV Compliance Enforecment and the NV state Consumer affairs. He has been found guilty from The Consumer affairs Dept and i got my money back and he was fined for Breeching the fair trade practices “lemon law” act! SO PLEASE keep away from this garage, He is deffinelty a rip off !!

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