Sent glasses to Jim Kounnas for arm repair in January 2019 and still haven’t received them back and it’s almost May! I have left countless messages on the phone numbers that are not busy all the time and have sent tons of emails to no avail. I finally received a message back from Jim Kounnas last month starting that they would fix them for free and that they had damage to the lab but would be back at work. That was over a month ago and I have heard nothing and received no response to my messages asking for my glasses to be returned – fixed or not! I am leaving on a trip very soon and need my glasses!!! What else can I do? Beyond frustrated, Holly Jewell [protected]@gmail.com
This complaint and/or review was posted on Skeptic Files on 18:25 pm, October 14, 2019 (CST) and is a permanent record located at: https://www.skepticfiles.org/scam/kounopt-com-jim-kounnas-optometrists-opticians/.
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