This is a story of greed and deception. We will refer to the owner as greed and the service writer as deception. After a Google search I contacted these guys after seeing a perfect five star rating. | Now even Google may look at this rating as suspicious, nevertheless I called them. | We purchased a 2013 Cadillac XTS several months earlier that was blowing hot air on the driver side and cold air on the passenger side. Sometime thereafter the passenger side was no longer cooling. | When I contacted these guys I was greeted by a very soft spoken gentleman I explained these conditions. I was told the inspection charge would be $95.00.