This website claims Worldwide delivery of the products, especially beauty subscription box. I ordered a beauty box in March and I never received any box. I chased it up for a few week and then suddenly they said you would get a refund. It’s been a month now and they are continuously delaying the refund. They said it would take 3-5 working days every week and I have not received anything yet. The customer service is rude and very disappointing. When I started reading reviews, I realised every customer had this problem. It seemed to be a glorifying spam because the website and all the content is very appealing and up to date but it is ripping the customers off.
www.lookfantastic.com/
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Published16 April 2019
Submitted by: Anonymous
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This complaint and/or review was posted on Skeptic Files on 14:56 pm, April 16, 2019 (CST) and is a permanent record located at: https://www.skepticfiles.org/scam/lookfantastic/.
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Grady Dennis
They advertised a free beauty bag with a $100 purchase, but then they did not send it. I contacted Customer Service multiple times and they would not send it. | Then they said they didn’t have any more left. They lied about the promotion and did not fulfill it. This is not an ethical way to do business.