We experienced malfunctioning A/C in a Hawaiian home rented from Luxury Retreats. As an adjustment, we requested compensation but were only given a 5% discount on future rentals. When we indicated this was inadequate and requested a 5% payment, we were refused. They say they value customer service but failed to deliver. We won’t do future business with them and will discourage others from doing business with Luxury Retreats.
This complaint and/or review was posted on Skeptic Files on 04:24 am, April 17, 2019 (CST) and is a permanent record located at: https://www.skepticfiles.org/scam/luxury-retreats-international/.
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