Mediacom Communications /

Mediacom Communications / Review

Recently had a very bad experience to the point of cancellation. MediacomChad on this site has only made things worse. The company advertises free HD, no mention of Credit check by sales. I order HD. (Only after I played phone tag with sales. Internet Sales goes straight to a voice mail box, and even though they tell you leave a call back time, they don’t listen to them) Tech comes into house and bullies my wife and refuses to do a complete install. – Including HD and placing a compression fitting on the end of there line for me to move the modem to after they leave. When I arrive home Tech is still at my house and shoves ( I have bruises)me off my wet / Icy steps. Refused to contact supervisor until I threatened to file assault charges. Mediacom refuses to give an honest / sincere response, and provides no means of escalation. I was already advised by a supervisor that nothing was going to get done, and yet “Chad” and his team keep telling me that the Supervisor is dealing with it.

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