As posted previously I too have fallen victim to this company”s fradulent charging practices. I noticed someone was wondering what to do. Well forutnately I live in Southern California and I believe my total charges probably fall below the $2500 cap for small claims court for Los Angeles County. I intend to file a small claims suit immediately. For a link about this look at: dca.lacounty.gov/tsHow2SueSmalClaims.html. It is going to take me some time and driving as Southern California is a large region. However I think in the end my time will be well spent. This company has bilked me for a lot of $$! Good luck to anyone else in this same predicament.