Misses Dressy

Misses Dressy Complaint

after literally millions of dollars of internet purchases over the years, I can honestly say that this was the WORST COMPANY I HAVE EVER DEALT WITH! Stay far, far away. 1. Their website stated they had 2 items in stock and ready to ship. After submitting the order, they emailed me and told me that they didn’t actually have the items in stock. I then told them to cancel the order..but they said they couldn’t since it was already ordered from the manufacturer. 2. When the dress that we cancelled arrived, it was completely different than the picture and damaged. We immediately contacted them (wthin hours) but they would not give a refund ! 3. They just had a 45% off sale (they sent out an email with a coupon)…so my wife found another dress that she likes and it would prevent the hassle of the whole mastercard dispute process (which we have since started.) so…we order the dress…checked out..done. 4. 2 days later I get an email from Nicole at missesdressy with a copy to Jovani that cryptically says “we cancelled your order because we don’t offer discounts on goods.” What? They sent me a 45% off coupon. I used the coupon. the discount was applied. But then they cancelled the order because they don’t do discounts. Amazing Bottom line..stay away. Mastercard has already taken the charge off my account, so I am fine…but it sure was frustrating dealing with such and awful company. I will never deal with them (or jovani) again.

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