Mohawk Industries

Mohawk Industries Review

Purchased this carpet 4 years ago. Before one year, carpet starts to look soiled. Hired carpet cleaner recommended by company that I purchased carpet from. The carpet was cleaned and it still looked soiled. Complained to carpet store. Claim opened with Mohawk. Carpet inspector came and rubbed white rag on carpet and said it’s just dirty. I hired different carpet cleaner right after inspector came and same results. Carpet still looked soiled. Mohawk denied claim. Got busy with life issues of taking care of aging parents so I let matter go. Parents both passed away last year so I just hired carpet cleaner and first thing they tell me is carpet looks damaged. They did thorough cleaning and carpet still looks bad. I also had carpet cleaned last year too. I didn’t know carpet had turned another color till I purchased new sofa this week and moved old sofa. I got carpet remnant from garage and took these pics so you can see carpet turned another color. I’m trying to reopen claim now.

Read More Reviews and Complaints

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