NYCOptics Complaint

Did NOT GET MY GLASSES!! They Take your money as soon as your order is completed and send you a thank you e-mail and then you never really hear from them again unless you try to make contact. The phone number is never answered. They have a voice mail set up that constantly says they are out of the office and to please send an e-mail. The e-mails are answered by someone who calls themselves Samantha Stein but never seems to have the correct information or know whats going on with your order. The address they use is a Pack and Ship business in New York City, the business owners seem to actually have an address in Arizona and the Web Host is in Virginia so getting any money back or finding these people will be impossible with no physical address. They are probably actually in China.

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